Our answering recording goes something like this:
"Welcome to ___ Pharmacy. Please listen to the following Options.
To hear pharmacy hours, press 1.
To refill a prescription, press 2.
If you are calling from a doctor's office, press 3.
If you need to speak to a pharmacy employee, press 4.
To hear this menu again, press 7."
Every single caller to our phone line hears that part of the message, unless they already know their number or just start hitting keys like a toddler creating a tone poem. So why did I answer this following phone call *3* times today?
"My Pharmacy, my town. Technician Becky speaking. How can I help you?"
"What time does the pharmacy close today?"
"Oh. Do you have those hours listed anywhere? I shouldn't have to call to find this out."
Dear 3 Idiot Callers;
Debrox is available on the top shelf in the cough and cold aisle, above the eye drops. Use it, or stop wasting both my time and my oxygen.
Please, just pull your lip over your head and swallow,
Becky the (PMSing, Pissed off, Stressed out) Techie